Fiona Murphy
AI Workflow Automation for Customer Service and Property Management
About
I design and build automation systems for customer service teams and property management companies that are still doing too much manually. Based in Dublin, I serve clients across Ireland, the UK, and remotely throughout Europe. My customer service automation work includes AI-powered ticket routing, response drafting workflows, knowledge base update pipelines, and satisfaction survey automation. In real estate and property management, I have automated tenant communication, maintenance request triage, rent reminder campaigns, and lease renewal workflows. I work primarily with Zapier, Make.com, and n8n and integrate AI at every appropriate step. Friendly, fast, and thorough.
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